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Handling of enquiries and booking Excellent Very Good Good Fair Poor
Arrival arrangement and initial impression Excellent Very Good Good Fair Poor
Chairs and tables Excellent Very Good Good Fair Poor
Main rooms Excellent Very Good Good Fair Poor
Syndicate rooms Excellent Very Good Good Fair Poor
Audio visual equipment Excellent Very Good Good Fair Poor
Lighting Excellent Very Good Good Fair Poor
Heating and Ventilation Excellent Very Good Good Fair Poor
Accommodation (bedrooms and public rooms) Excellent Very Good Good Fair Poor
Handling of messages and faxes for delegates Excellent Very Good Good Fair Poor
Food quality Excellent Very Good Good Fair Poor
Service Excellent Very Good Good Fair Poor
Leisure facilities Excellent Very Good Good Fair Poor
Car parking facilities Excellent Very Good Good Fair Poor
Gardens Excellent Very Good Good Fair Poor
Attitude and service of Staff Excellent Very Good Good Fair Poor
Overall impression Excellent Very Good Good Fair Poor